Privacy Policy

Last updated: September 2026

Mars Hotel Seaview respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect through this website, how we use it, and your rights under UK data protection law.

Who we are

Mars Hotel Seaview
657–659 New South Promenade
Blackpool
FY4 1RN

Email: info@marshotels.co.uk
Telephone: 0800 193 2677

Information we collect

When you contact us or submit an enquiry through our website, we may collect information including:

• Your name
• Email address
• Telephone number
• Arrival date
• Number of nights
• Number of adults and children
• Number of rooms required
• Room preference
• Type of enquiry
• Any additional information you include in your message

We only ask for information that is relevant to responding to your enquiry or helping with your stay.

How we use your information

We may use your personal information to:

• Respond to enquiries
• Check room availability
• Discuss potential bookings
• Deal with existing bookings
• Respond to restaurant enquiries
• Respond to function or celebration enquiries
• Provide information about the hotel and your stay
• Contact you where reasonably necessary in connection with your enquiry or booking

Where you contact us about a possible or existing booking, we generally use your information because it is necessary to take steps at your request before entering into a contract or to administer an existing booking.

For other enquiries, we may use your information where this is necessary for our legitimate interests in operating the hotel and responding to customers.

Website enquiry form

When you submit an enquiry through this website, the information you provide is sent to Mars Hotel Seaview so that we can respond.

Submitting an enquiry does not automatically subscribe you to marketing communications.

Online bookings

This website may link to a separate online booking service.

If you choose to make a booking through an external booking provider, that provider may collect additional personal and payment information and will have its own privacy policy and terms.

Mars Hotel Seaview does not collect payment card details through the website enquiry form.

Sharing your information

We do not sell your personal information.

We may share information with service providers where reasonably necessary to operate the website, manage communications or fulfil your booking.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

This may include responding to enquiries, administering bookings and meeting legal, accounting or regulatory requirements.

Enquiries that do not result in a booking will not be retained indefinitely.

Cookies

This website may use cookies and similar technologies that are necessary for the website to operate correctly, maintain security or provide essential website functionality.

At present, we do not intentionally use advertising, behavioural tracking or analytics technologies such as Google Analytics or Meta Pixel.

If we introduce non-essential analytics, advertising or tracking technologies in the future, we will update our cookie information and obtain consent where required.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances, you may have rights including the right to:

• Ask for access to personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete personal information in certain circumstances
• Ask us to restrict how your information is used
• Object to certain uses of your information
• Ask for your information to be transferred where applicable
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact: info@marshotels.co.uk

Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.

The latest version will always be published on this page.